Privacy Policy

Last updated: 31/10/2026

This Privacy Policy explains how Specialistvård Spanien, S.L. (“we”, “us”, “our”) collects and processes personal data when you visit specialistvardspanien.com (the “Website”) or contact us.

1. Data Controller

Controller: Specialistvård Spanien, S.L.
CIF: B23963341
Email: info@specialistvardspanien.com
Phone: +34 602 647 776

2. Personal Data We Collect

We may collect the following personal data:

a) Contact data
Name, email address, phone number, and any information you include in your message.

b) Service-related information
Information relevant to your request (for example, the type of procedure you are enquiring about and general details you choose to share).

c) Technical data
IP address, browser/device information, and basic usage data (through cookies/analytics where enabled).

Important notice: Our contact form is not intended for sending medical records or detailed health information. Please do not submit medical documentation through the Website.

3. Purposes and Legal Basis

We process personal data for the following purposes:

a) To respond to enquiries and provide information
Legal basis: our legitimate interest in responding to requests and/or taking steps at your request prior to entering into a contract.

b) To coordinate next steps if you request our services (e.g., scheduling calls, providing guidance on the process, and administrative coordination)
Legal basis: performance of a contract or steps prior to entering into a contract.

c) To improve the Website and measure performance (where analytics/cookies are enabled and accepted)
Legal basis: consent (where required) and/or legitimate interest, depending on the tool and configuration.

d) To comply with legal obligations
Legal basis: compliance with applicable laws.

4. Who We Share Data With

We may share personal data with:

Service providers (processors) such as hosting, email services, and website tools, only to the extent necessary to operate the Website and communicate with you.

Partners involved in coordination where relevant to your request and only when necessary (for example, administrative coordination with collaborating healthcare providers).

Public authorities when legally required.

We do not sell your personal data.

5. International Transfers

Some service providers may process data outside the European Economic Area (EEA). Where this occurs, we implement appropriate safeguards, such as adequacy decisions or Standard Contractual Clauses.

6. Data Retention

We retain personal data only as long as necessary:

  • Enquiries: typically up to [X months] after the matter is closed.
  • Client-related communications: for the duration of our relationship and afterwards as required by law or applicable limitation periods.

7. Your Rights (GDPR)

You have the right to request:

  • access to your personal data
  • rectification of inaccurate data
  • erasure (where applicable)
  • restriction of processing
  • data portability (where applicable)
  • objection to processing based on legitimate interests
  • withdrawal of consent at any time (where processing is based on consent)

To exercise your rights, contact us at info@specialistvardspanien.com.

8. Complaints

If you believe your data has been processed unlawfully, you may lodge a complaint with your local supervisory authority. In Spain, this is the Agencia Española de Protección de Datos (AEPD).

9. Security

We use appropriate technical and organisational measures to protect personal data. However, no online system can be guaranteed to be fully secure.

10. Cookies

We use cookies and similar technologies as described in our Cookie Policy (EU). You can manage your preferences through our cookie banner/settings.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated “Last updated” date.